Shipping Policy
Thank you for choosing Airvida Chambers as your trusted hyperbaric chambers brand. Our in depth shipping policy gives you a breakdown of the process from order ot delivery. All of our products ship with standard freight carriers such as Fedex, UPS, and reliable freight carrier if needed.
By placing an order through our site you are subject to our shipping policy. If any policies to not align with your goals, please contact our customer service for further explanations.
Selling Country: United States, Canada, Mexico
Shipping Cost: Free Standard Shipping
Handling Time: 1-2 Business Days
Shipping: 3-4 Business Days
Delivery Location: Address placed on your order, if you need to change an address, please contact us within 24 hours to avoid shipping delays
1: We offer free standard shipping to the United States
1.1:We Also offer free shipping to Canada, Mexico, Dominican Republic, and Puerto Rico
1.2: We process orders as soon as possible and our goal is to have all tracking information sent within 1 business day
1.3: Order Cutoff time: To be processed the same day is 2 Pm Pacific
2: Processing, Transit, & Damages
2.1: The estimated shipping times are 5-7 business day depending on delivery location. Times may vary due to any unforseen delays with freight or mail carriers. All orders will be shipping VIA Fedex express
2.2 Any damaged or missing pieces will be resent free of charge
2.3: Please contact us within 24 hours of shipping to change your address. If your order has shipped and is in transit, you may be subject to rerouting costs
3:Shipping methods
3.1: All orders are shippied via standard methods such as Fedex & UPS
3.2: if you order is over 200lbs it may be shipped via freight carriers such as DF Young or ESTES
4: Order Tracking
4.1 Within 1-3 days you will be sent tracking information via email or SMS with
a link to track your order 24/7
Order Cancellation: You may cancel your order within 24 hours of purchase and avoid and cancellation & restocking fees
Damaged During Transport: if your order is damaged during delivery, please take an image of all damaged parts and we will have replacement shipped free of charge.
If your order is shipped via freight carrier, please state that there are damages on your signed paperwork and email us with images of damages asap so we can file a case upon your behalf.
Customer Responsibility for Delivery Access and Measurements
The customer is responsible for providing complete and accurate measurements and information regarding the delivery and installation location before delivery is scheduled. This includes, but is not limited to, doorway clearances, hallways, stairways, elevators, turns, ceilings, entryways, and the intended installation room.
Doorways should be measured based on the actual usable clearance with the door fully open, rather than the dimensions of the door frame.
By submitting delivery or installation information, the customer confirms that the information and measurements provided are accurate and that there is a safe and adequate path for the product to reach the designated installation location.
Airvida Chambers and its delivery or installation partners are not responsible for delays, unsuccessful delivery or installation, additional labor, storage, redelivery, equipment, modification, or other costs resulting from inaccurate measurements, incomplete information, inaccessible delivery routes, or conditions at the delivery location that were not disclosed in advance.
If the product cannot be safely delivered to the intended location because of inadequate clearance or an inaccurate delivery route provided by the customer, additional charges may apply for redelivery, storage, specialized equipment, additional personnel, or other required services.